Express Mail is the only overnight service delivered 365 days a year, including weekends and holidays. Important letters, documents and merchandise may be sent Express Mail. A full postage refund is made for all domestic shipments delivered later than the guaranteed commitment for that particular service.

To use Express Mail Next Day Service, you can take your shipment to any designated Express Mail post office, generally by 5 p.m.; deposit it in an Express Mail collection box; call for on-demand pickup; or hand it to your letter carrier. Your local post office can give you specific Express Mail acceptance times for your area. Depending upon the destination, your mailing will be delivered to the addressee by noon or by 3 p.m. the next day. Express Mail can also be picked up at the destination post office as early as 10 a.m. the next day. We may not be able to reach some destinations overnight. In this case, we provide guaranteed second day delivery service. You can get information on the delivery status of your mailing by calling 1-800-222-1811.

Express Mail is convenient to use. There are more than 40,000 post offices and 26,000 Express Mail boxes in which you can deposit your shipments. Also, your mail carrier can accept prepaid Express Mail when your mail is delivered. On-demand pickup service is available by calling 1-800-222-1811. We even supply you with mailing containers (envelopes, boxes, and tubes) and the necessary mailing labels at no additional charge. Customers find our 2-pound flat rate envelope very convenient to use. Any amount of material that fits in the envelope may be mailed in this special flat rate envelope. The rate of postage is the rate charged for a 2-pound piece of Express Mail, regardless of the weight of the material in the envelope.

Merchandise is automatically insured up to $500 against loss or damage, and for a nominal fee, additional insurance can be purchased up to $5000. The Waiver of Signature option cannot be used when additional insurance above $500 is purchased. Compensation for loss of negotiable items such as currency or bullion is limited to $15. Document reconstruction insurance is also available. Payment can be considered for reasonable costs incurred to reconstruct an exact duplicate of a lost or damaged nonnegotiable document. As with all claims, there are specific procedures, time limits, and qualifying conditions to be followed. Contact your local post office or your local Postal Service Consumer Affairs and Claims Office for more information.

Express Mail services include Express Mail Custom Designed Service, Express Mail International Service, Express Mail Military Service, and Express Mail Drop Shipment and Reshipment Services. You can pay for Express Mail with stamps or postage meter strips or through an Express Mail Corporate Account, or credit and debit cards may be used. Also, in some cities, credit and debit cards may be used. Call or visit your post office for details and rate information.